Tips and Information

  • For free events, a credit card is required to be entered during checkout in order to secure your ticket. This is to prevent tickets from being claimed by people trying to abuse this online ticketing platform. If your order total is $0, then your card will NOT be charged.
  • A free account must be created in order to make a purchase on this platform. You will be asked to create one during checkout.
  • If you are an existing Video Game Trader customer and are creating an account on this website for the first time, you may link your new online account to your in-store customer account after making an account here. Simply create an account (during checkout), then after you are logged into your new account, click your username in the upper right and choose Account from the menu. On your Account page there will be a button that allows you to link your two accounts together.

 

Privacy: Video Game Trader makes use of the Grindless Point of Sale system to manage customer accounts. Any information you provide during checkout is subject to Grindless’ Privacy Policy here. Your credit card information is processed via our merchant provider, but it is not stored on our systems or Grindless’ (a secure token is used in place of your card information that cannot be used outside of this context). This online ticketing platform also uses Google’s Recaptcha service to prevent spam/bots. Your information is not shared with any other 3rd parties. It is used solely to identify you when you buy tickets online and then appear in-person for that event.